Brand Protection & Abuse Reporting

Competitors attacking your listings?
We document it and push Amazon to act.

Hijacked listings, fake reviews, false complaints and other black-hat tactics. We investigate, build the evidence and escalate.

From€2,600
Start My Case See Pricing
Why Constellation Engineering

What most appeal services won't do.

01

We work inside your account, not just on the letter.

Most appeal services write the appeal and tell you how to submit it. Constellation Engineering is authorised through Amazon's Service Provider Network (SPN) and works inside your Seller Central account, so you don't have to.

02

We fix verification failures, not only policy appeals.

Many sellers aren't stuck on a policy appeal at all. They're stuck on a failed business or identity verification. Fixing that can run through EU government registers, UK Companies House, compliance and entity documents, and technical setup on the machine you verify from. Typical appeal services don't do this, especially overseas providers, which are most often US-based.

How it works

5 steps, one owner.

Step 01

Understand

We look at what is happening to your listings, reviews and account.

Step 02

Research

We investigate the abuse and who is behind it.

Step 03

Limit the damage

We help you protect sales and the account while reports are in progress.

Step 04

Report

We write and submit abuse reports in the format Amazon accepts.

Step 05

Guide

We tell you what to do next and how to escalate if reports are ignored.

The problem

Why competitor abuse is dangerous.

Abuse costs more than sales. False safety or IP complaints, planted reviews and listing hijacks can push Amazon to act against your account, not the attacker's.

  • Listing hijacking
  • Fake or planted reviews
  • False IP or safety complaints
  • Review bombing
  • Detail page tampering
  • Counterfeit sellers
Our approach

How we defend your brand.

Amazon acts on evidence, not on frustration. We investigate the abuse, shape the evidence into a report Amazon can act on, submit it through the right channel and keep pushing when reports go unanswered.

What you get

  • Research into the abuse
  • Written abuse reports submitted to Amazon
  • Escalation guidance
  • Six weeks of monitoring and reporting
40+Amazon Workflows Shipped
9Marketplaces Covered
$100M+Marketplace GMV Touched
48hFirst Written Response
Prices

Abuse reporting
package.

One fixed package covering six weeks of monitoring and reporting.

Six weeks
€2,600

Abuse Reporting Package

For sellers facing review abuse, listing attacks or other black-hat tactics.

  • Research into the abuse
  • Written Amazon abuse report
  • Escalation guidance
  • Six-week monitoring and reporting period

Fees are non-refundable once work begins. Card payments are taken before work starts.

Get Started

Prices in EUR, excluding VAT where applicable. Scope is confirmed in writing before work starts.

Your Case Lead

A senior lead on every case.

Maciej Marek
Founder · Case Lead

Maciej Marek

Systems architect and AI specialist. Before Constellation he spent years in procurement at HP and Akamai, then co-founded and sold a newsletter automation business.

Case focusListing compliance, product compliance (including regulatory compliance), Brand Registry, IP and counterfeit complaints, inauthentic inventory, review and code of conduct violations.

Contact Maciej →
FAQ

Frequently asked questions.

How long does the service last?

Six weeks of monitoring and reporting from kick-off.

Will Amazon actually act on the reports?

Nobody can promise that honestly. What we control is the quality of the evidence and the channel it goes through, which gives each report the best chance of being acted on.

Seller accounts only

Start your case.

Tell us what happened and paste the notice from Amazon if you have one. We'll read it and reply with the next step within 48 hours.

Please don't send passwords or login details. We never ask for them through this form.

Are you working with an agency?

Or email info@constellationengineering.io