Amazon Account Health Protection

Fix the warning
before Amazon acts on it.

Daily account health monitoring, fast responses to policy warnings and regular risk reviews.

We check your account health before Amazon does, fix issues early and keep revenue coming in.

From€1,300/month
Start My Case See Pricing
Why Constellation Engineering

What most appeal services won't do.

01

We work inside your account, not just on the letter.

Most appeal services write the appeal and tell you how to submit it. Constellation Engineering is authorised through Amazon's Service Provider Network (SPN) and works inside your Seller Central account, so you don't have to.

02

We fix verification failures, not only policy appeals.

Many sellers aren't stuck on a policy appeal at all. They're stuck on a failed business or identity verification. Fixing that can run through EU government registers, UK Companies House, compliance and entity documents, and technical setup on the machine you verify from. Typical appeal services don't do this, especially overseas providers, which are most often US-based.

How it works

3 steps, one owner.

Step 01

Monitor daily

We check every account health metric and policy notification, every day.

Step 02

Respond and reinstate

We answer warnings with a written action plan and get blocked ASINs back live.

Step 03

Escalate and cover

On Total Shield, a full suspension appeal is part of the plan if the worst happens.

The problem

What a suspension really costs.

A suspended account or a blocked best-seller stops sales overnight, and appeals take time. Ads keep running on listings nobody can buy, stock sits in FBA and rankings slip.

Many suspensions begin as warnings that nobody answered in time. Protection is about catching those early.

  • Account Health Rating drops
  • Policy warnings
  • Listing and product compliance flags
  • IP complaints
  • Performance notifications
  • Blocked or suppressed ASINs
Our approach

How we keep you selling.

This is the only service where we log into your account. We watch the health metrics, handle policy warnings and deal with blocked listings as they come up.

Access is seller-authorised and least-privilege. See how we handle account data.

What you get

  • Monitoring of every account health metric
  • A written action plan for each warning
  • ASIN reinstatements (number depends on plan)
  • A dedicated account manager
  • Full suspension appeal service (Total Shield only)
40+Amazon Workflows Shipped
9Marketplaces Covered
$100M+Marketplace GMV Touched
48hFirst Written Response
Prices

Choose your
protection level.

Both plans include daily monitoring, ASIN reinstatements and a dedicated account manager.

Monthly plan
€1,300/month

Essential Guard

For sellers who want proactive monitoring and ASIN appeal cover.

  • Daily account health monitoring
  • Up to 5 ASIN reinstatements a month
  • Suspension prevention
  • Dedicated account manager
  • Priority escalation channels

Active accounts only

Get Started
Monthly plan
€2,600/month

Total Shield

For sellers who want a suspension appeal covered as part of the plan.

  • Daily account health monitoring
  • Up to 10 ASIN reinstatements a month, or 8 plus 1 abuse report
  • Dedicated account manager
  • Priority escalation channels
  • Full account suspension appeal service included

Active accounts only

Get Started

Prices in EUR, excluding VAT where applicable. Scope is confirmed in writing before work starts.

Your Case Lead

A senior lead on every case.

Maciej Marek
Founder · Case Lead

Maciej Marek

Systems architect and AI specialist. Before Constellation he spent years in procurement at HP and Akamai, then co-founded and sold a newsletter automation business.

Case focusListing compliance, product compliance (including regulatory compliance), Brand Registry, IP and counterfeit complaints, inauthentic inventory, review and code of conduct violations.

Contact Maciej →
FAQ

Frequently asked questions.

Do you get access to my account?

Yes. This is the only service where we log in, so we can review the metrics and resolve warnings before Amazon acts on them.

What if my account is already suspended?

Monthly protection is for active accounts only. If you are suspended, start with Account Reinstatement.

Do you cover every Amazon marketplace?

No. Protection is set up per marketplace. We confirm coverage for your region before we start.

Seller accounts only

Start your case.

Tell us what happened and paste the notice from Amazon if you have one. We'll read it and reply with the next step within 48 hours.

Please don't send passwords or login details. We never ask for them through this form.

Are you working with an agency?

Or email info@constellationengineering.io